Customer Relations
All contributors in Customer Relations
Business Holiday Cards - The Best Choices
By: Minka Gantenbein
Extending a friendly holiday greeting to customers, clients and employees is a festive gesture of appreciation that's good for business. more...
Data Marts vs. Data Warehouses
By: Duane Sharp
The term 'data warehousing' can be applied to a broad range of approaches for providing improved access to business decision support data, based on customer transactions. more...
Customer Service Mistakes That are Made Everyday
By: Deborah Read
Investing money to gain customers is pointless if customer retention isn't equally important. Common courtesy and excellent customer service will keep them from leaving. more...
Customer Management Software for Complaints
By: Thomas Alan Gray
CRM complaint software tracks customer issues and analyzes the data for better customer service and product quality. What to look for in complaint handling software. more...
How to Deal With Difficult Clients
Dealing with difficult clients is a necessary evil in business. But navigating landmines can go a long way in developing relationships and building success. more...
Unique Corporate Christmas Gift Ideas
By: Helen Smeaton
Give unusual healthy or eco-friendly presents to business clients this holiday season with ideas for unique corporate Christmas gifts. more...
Complexities of Data Warehousing
By: Duane Sharp
Large organizations routinely collect vast amounts of data from customer transactions and managing this data involves several complex corporate issues and processes. more...
All contributing articles in Customer Relations (general)
